Terms of service

Terms of Service

Welcome to Roam Paws! By accessing our website and making purchases, you agree to be bound by these Terms of Service.

1. General Terms

By using this website, you confirm that you are at least 18 years old or have parental consent to use this site. You agree to use our website for lawful purposes only.

2. Products and Services

All products are subject to availability. We reserve the right to discontinue any product at any time. Product images are for illustration purposes and may vary slightly from actual items.

3. Pricing

All prices are listed in USD and are subject to change without notice. We are not responsible for typographical errors in pricing. If a product is listed at an incorrect price, we reserve the right to cancel the order and issue a full refund.

4. Orders and Payment

  • By placing an order, you agree to pay for all products ordered plus applicable shipping and taxes
  • We accept major credit cards, PayPal, and other payment methods as displayed at checkout
  • We reserve the right to refuse or cancel any order for any reason

5. Shipping and Delivery

Please refer to our Shipping Policy for detailed information about shipping methods, costs, and delivery times.

6. Returns and Refunds

Please refer to our Return & Refund Policy for detailed information about returns, exchanges, and refunds.

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Roam Paws and is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without written permission.

8. User Accounts

If you create an account with us:

  • You are responsible for maintaining the confidentiality of your account information
  • You agree to notify us immediately of any unauthorized use
  • We reserve the right to terminate accounts that violate these terms

9. Limitation of Liability

Roam Paws shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our liability is limited to the amount paid for the product in question.

10. Product Safety

Always supervise your pet when using our products. We are not responsible for injuries or damages resulting from improper use of products. Please read all product descriptions and safety warnings before use.

11. Changes to Terms

We reserve the right to update these Terms of Service at any time. Continued use of our website after changes are posted constitutes acceptance of the modified terms.

12. Contact Information

For questions about these Terms of Service, please contact us at legal@roampaws.com.

Last updated: December 2024